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In crisis now?

Get Help

If you, or someone you know, is misusing volatile substances, we’re here to help. You can contact us for help now in any of the following ways.

Telephone support:

You can call us directly on: 01785 810762 between 9am – 5pm, Monday to Friday. Out of hours, at weekends or on public holidays you can still call and leave a message; sometimes it takes a few moments for the call to be transferred to our answerphone, so please bear with us and don’t hang up.

Text or WhatsApp:

Text or WhatsApp us on: 07496 959930 between 9am – 5pm, Monday to Friday.

Live chat:

One of our team tries to be available to live chat for at least a couple of hours every weekday (excluding bank holidays). Click here to see if they are available now.


You can email us a question at any time: c4r@re-solv.org and we will always try to respond within 48 hours, Monday to Friday.

If you would rather not share your email address with us, you can also send us an anonymous message using this form. When you submit the form, we will post a topic in our forum within 48 hours, Monday to Friday.

Find a local support service:

Anyone looking for help to overcome substance misuse has the right to support from their local substance misuse service. You can find out who yours is here. If you have trouble finding local help, please contact us by phone, chat or email and we will help put you in touch with the right person.

Online counselling:

Online counselling via Skype or email can be helpful as a means of support. Find out more here.

In crisis now:

If you are in crisis now, please click here.